Shipping & Returns
All orders will be processed within 3 business days unless otherwise noted in the listing (pre-orders, backordered items, etc.) .
All orders are shipped via USPS priority or first class mail. You will receive a notification including tracking information once your order is shipped.
LOCAL PICK UP AVAILABLE. Please check Local Pick up at check out and contact us via email to pick up your order! Shop hours are by appointment only.
ADDITIONAL INFORMATION. All orders over $300, we require a signature for delivery. Please be sure to use an address where someone will be available during the day to accept shipment.
A Note about USPS Packages: If you track a USPS package and it shows no movement, rest assured that your package has been sent out. USPS sometimes does not scan packages until they arrive at their final destination.
Refunds will be issued if you receive a damaged product. If you are not completely satisfied we can refund as long as the product has not been used. Refunds will will not be accepted after 30 days of purchase. Buyer is required to pay the shipping if returning for a refund.
makeandmary.com promises responsible handling of sensitive customer information. Order information is encrypted during transmission using industry-standard SSL (Secure Sockets Layer) technology.
makeandmary.com does not sell or distribute any customer information. Details such as your name, mailing address and email address are only used to fulfill website orders or to respond to inquiries.